Returns & Exchanges
At Ruby Rose Cowgirl Clothes, we want you to love your Western style, so if your purchase doesn't fit or suit you perfectly, we offer returns within 30 days of delivery. All items must be in their original, unwashed condition with tags still attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn items in their original packaging and include the packing slip provided in the portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our ranch team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing