Frequently Asked Questions
Everything you need to know about shopping with Ruby Rose Cowgirl Clothes.
How do I know which size will fit me best?
Since western wear can vary by brand, we provide a detailed size chart on every product page. If you are between sizes for our denim or boots, we generally recommend sizing up for the most comfortable fit.
What is your return policy for western wear?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, hats and earrings must be in their original unopened packaging to qualify for a refund.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental U.S. We also offer expedited shipping options at checkout if you need your outfit in time for the next rodeo or country concert.
Do you offer international shipping?
Yes, we ship our cowgirl styles worldwide! International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my Ruby Rose apparel?
To keep your clothes looking their best, we recommend washing graphic tees and denim inside out in cold water and hanging them to dry. For genuine leather items and suede, professional leather cleaning is highly recommended.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.